PRESENTATION TALES
(The Story)
How do
actors get the audience’s attention
and keep them riveted to the action
of a play? One answer is that
actors “take stage”: they inhabit
the space with a “do or die” purpose
and an attitude of complete
belonging.
Business speakers, too, need to take
stage during every speaking event.
They must command the space and
project passion about their message
in order to persuade and inspire the
business audience. The speaker’s
position on stage, body
language/gestures, and comments must
all further this objective.
Too many business speakers project
their fears of not being liked, not
appearing knowledgeable, and not
making a good impression. In short,
they fail to take stage, and they
lose their audiences.
I observed this problem in Karen, a
business speaker who was delivering
a presentation on the subject of
internet marketing. As she spoke,
Karen inadvertently advertised her
desire to be anywhere other than
standing before a group of business
listeners. Not only did she fail to
take stage, but she gave away her
power.
The venue was a large conference
room with chairs arranged “theater
style”. At the front of the room
was a large, heavy table between the
wall and the first row of the
audience. This table was almost as
wide as the audience section. The
upstage wall displayed Karen’s Power
Point slides.
The position of greatest power for a
speaker is usually front and center,
even when the stage area is not
completely empty. Karen made the
unfortunate choice of delivering her
presentation from the side of the
large table, locking herself into a
spot on the extreme left side of the
stage area. With that choice, she
seemed to be saying, “I don’t
deserve to be the center of
attention. My message and I are
just not that important.”
When a speaker takes stage and
commands a position of power, she
increases the likelihood that her
audience will view her as an expert
worthy of attention and respect,
because she appears to view herself
that way.
Karen’s body language and gestures
also impeded her ability to take
stage and project authority. She
leaned on the large table next to
her, not only revealing her
discomfort and emotional need for a
“safety net”, but also looking quite
awkward. She had to bend sideways
to lean on the table, because it was
too low to provide a natural and
comfortable support. During some
moments, her hands were clasped
behind her back; at other moments,
she dropped one fist into the other
palm to punctuate her words.
The hands and forearms should be
open and available for natural
gesturing, not in pockets or clasped
behind the back. The hands should
“speak”; movements should match both
the content and the energy in the
voice. Gestures coming from the
waist are ideal, with elbows a few
inches from the ribcage, for a
feeling of expansion and authority.
At one moment, Karen said, “There
are three things you need to know”:
here she had a perfect opportunity
to use “itemizing” gestures to focus
audience attention. Yet, she
gestured only on the first of three
items. To indicate the first, she
pushed a thumb forward and then
quickly thrust her hand into her
pocket. For the third item in her
series, she rubbed her palms
together – a gesture that not only
was unrelated to her words, but
projected anxiety and lack of
conviction.
Gesturing with the fingers to
clarify numbered points helps
communicate the message, especially
to audience members in the back of a
large room. If a gesture is made
for the first point in a series, it
is a good idea to gesture for each
of them; this helps keep related
thoughts together as a group in the
minds of the audience.
Obviously, Karen’s contorted
physical position and weak,
disconnected gestures were signs of
nervousness. Moreover, her physical
behaviors distanced the audience
from her ideas, because the
unnaturalness of her body language
was stealing the focus.
One effective way for speakers to
adopt a commanding stance is to
start with both feet planted firmly
on the floor and imagine that the
feet are tree roots that extend deep
into the ground. This initial
“grounding” can help the speaker
claim the space as his/her own and
give weight to subsequent movements.
Off-content comments and the way
they are delivered can affect the
success of a speaker. Karen’s
delivery of certain remarks
advertised her inability to take
stage -- and, in fact, her desire to
leave the stage as soon as possible!
Near the end of her presentation,
Karen said, “Now I’m going to ask
the question that will make all your
heads swivel: does anyone have any
questions?” She said this while
shaking her head from left to right
in a “no” gesture. Her tone
suggested, “I know you won’t dare to
ask any questions”. Of course, no
one asked anything at all, because
Karen was, in effect, telling them
not to!
The Q & A Session should be brief
and inviting. At the end of your
presentation, say, “We have about
ten minutes for a Question and
Answer Session, so if anyone has any
questions, please go right ahead.”
Say this warmly and with a smile.
After discouraging her audience from
asking questions, Karen said to her
listeners, “I hope this was good. I
usually have fifty topics, and then
when I go home, I remember the
twenty-five that I forgot.”
This type of apology or
excuse-making is a mistake. Why
call attention to anything that
might have been left out of the
presentation? The audience does not
know what was originally included,
so it is self-defeating to announce
that something was omitted.
Karen made one final error – one
that was so deadly that it was
almost comical. In her final
moment, Karen
raced
to exit the stage area and said (as
she was scurrying toward the
beverage table behind the audience),
“Thank you all for your time. I’m
dying of thirst!”
I have never seen anyone so eager to
get off stage.
The final moment of a presentation
is the speaker’s last opportunity to
take stage. Pause after your final
words. Say, “Thank you very much.”
Then, stay in place for a moment and
receive and experience your applause
with a smile.
To a certain degree, taking stage
involves enjoying being on stage.
Not for the sake of being on stage,
but for the purpose, pleasure and
privilege of communicating an
important business message.
Take stage, project your commitment
and passion, and communicate the
value of your ideas! |